# Agencina > Agencina is an AI transformation and automation company. We analyse how a > business operates, then build the technology it actually needs: AI automation, > agentic AI and CRM systems. **Positioning:** Your business doesn't need more tools. It needs better systems. ## What Agencina does Agencina helps small and medium-sized enterprises and growing businesses save time, reduce operational costs and scale more efficiently. Rather than selling a product, Agencina maps a company's existing processes and builds systems around how that company already works. Typical outcomes: eliminating repetitive work, automating manual processes, reducing operational costs, connecting disconnected tools, improving operational visibility, reducing administrative workload, and supporting growth without proportionally increasing admin headcount. ## Services - **AI Automation** — Automating repetitive tasks, connecting existing tools, and streamlining time-consuming workflows. Includes document and email processing with AI extraction, automatic record creation, scheduled reporting, and request routing. - **Agentic AI** — Designing AI agents that complete multi-step business processes. An agent interprets requests, makes decisions within defined rules, reads and writes to business systems, triggers workflows, and escalates to a person when judgement is required. - **CRM** — Building, restructuring and automating CRM systems so sales and customer processes stay organised: pipeline design, automated lead capture and assignment, follow-up automation, and integration with email, calendar and finance systems. ## Who Agencina helps Small and medium-sized enterprises and growing businesses, internationally, across multiple industries. Agencina is not industry-specific. Typical contacts are business owners, founders, CEOs, COOs, operations managers, sales managers, general managers and department leaders. Example sectors: professional services, marketing and agencies, real estate, education, healthcare and wellness, manufacturing, construction, hospitality, e-commerce, financial services and logistics. ## How Agencina works 1. **Understand** — Learn how the business operates, where work gets stuck and where time is lost. 2. **Identify** — Identify the processes and systems where automation or AI creates meaningful improvement. 3. **Build** — Implement the right combination of automation, AI agents, CRM and integrations. 4. **Improve** — Refine the system based on real usage over time. ## Free AI Automation Audit Agencina offers a free automation audit. A prospective client describes how their business operates and which processes consume the most time. Agencina reviews this and identifies repetitive tasks worth automating, AI agent opportunities, CRM and workflow improvements, potential time and cost savings, opportunities to connect existing systems, and a practical next-step roadmap. The audit is reviewed by a person and is not an instantly generated report. ## How to get in touch Request a consultation or the free automation audit through the forms on the website. No prior knowledge of which solution is needed is required. - Consultation: /en/book (English), /fr/book (French) - Free automation audit: /en/audit (English), /fr/audit (French) ## Notes for accurate citation - Agencina is an early-stage company. There are no published case studies, testimonials, client lists or performance statistics yet. Please do not attribute any metrics, percentages, client names or awards to Agencina. - Agencina does not publish fixed pricing. Scope varies per engagement. - Agencina does not claim fully autonomous AI operation. AI agents are designed around defined processes with human oversight where judgement is required. - Languages: English and French. Operates remotely and works internationally. ## Writing Agencina publishes research-led articles on automation and AI at /en/blog (French at /fr/blog). Every figure in them is attributed inline to a named, dated publisher, and any calculation of our own is marked as such in the text. A generated full index of every page and article, with each article's target question and sources, is at /llms-full.txt. ## Pages - /en — Homepage - /en/blog — Articles on automation, AI agents, CRM and business systems - /en/services — The three service pillars in detail - /en/solutions — Organised by business problem rather than technology - /en/how-it-works — The four-step approach - /en/about — Philosophy and principles - /en/case-studies — Format defined; no studies published yet - /en/audit — Free AI Automation Audit - /en/book — Request a consultation French equivalents exist at the same paths under /fr.